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FREQUENTLY ASKED QUESTIONS

ARE THERE ANY HEIGHT/WEIGHT RESTRICTIONS?

For your safety, there are weight and height restrictions put in place. These can be found here. If you have any questions, just give us a call!

IS THERE AN AGE LIMIT?

Nope! We don’t have an age limit for any of our activities, however there are height and weight restrictions that are in place for your comfort and safety. This information can be found here.

ARE WE ABLE TO PURCHASE FOOD AND DRINKS?

Our SkyCafe is available for anyone to purchase items. Find more information here. For larger groups, catering and beverage packages can be arranged for an extra cost. Simply just request this during your booking and we can make arrangements for you.

WHAT IS YOUR REFUND POLICY?

Mega Adventure operates a no-refunds policy for all cancellations and non-attendances. Subject to any rights you may have under the Australian Consumer Law, all bookings are final.

IS IT SAFE?!

Safety is our absolute priority. Mega Adventure maintains the very highest of safety standards. All guests wear the correct harness and safety gear and are given a full briefing before they access the SkyMate. Find out more.

All of our crew are fully trained and have the appropriate qualifications to support climbers as they explore. However, safety is everyone’s responsibility, and we require our guests to actively participate in their own safety and that of other guests.

HOW LONG IS A SESSION?

Sessions for the SkyChallenge are 2 hours in length, and can be booked here at 30 minute intervals.  Booking is recommended but not essential – we would love for you to walk in and have a spur of the moment adventure with us!

I'M SCARED OF HEIGHTS, CAN I STILL HAVE A GO?

High rope courses, zip lines, leaping off buildings, climbing walls…these are all a great ways of getting over the fear of heights. The old adage of ‘face your fears’ is very true, and once conquering the SkyMate, many people leave fears behind.

All our activities are challenge by choice and we promise, we will never try to make you do anything you don’t want to. But…the sense of achievement you get from beating the SkyMate leaves most hesitant adventurers beaming from ear-to-ear!

CAN YOU STILL CLIMB IN THE RAIN OR HOT WEATHER?

Rain doesn’t stop the fun here. We suggest to wear a waterproof jacket and warmer clothing if it’s windy.

For those hot Adelaide days, ensure you wear sunblock, a hat, and that you stay hydrated. The SkyMate is equipped with misters and a water fountain to help you stay cool.

Still not answered your question?